Frequently asked questions.


Monday-Friday: 11am-1am
Saturday: 11am-1am


To get into The Bank you will need a valid form of I.D. such as:

Drivers licence
Victorian learners permit
Keypass card
Proof of age card issued by Consumer Affairs Victoria.

If you look under 18 yrs of age you will only be permitted on the licensed venue if you have an evidence of age document recognised by the legislation verifying that you are 18 years of age or older.

An evidence of age document is a Proof of Age Card, a drivers licence issued in Australia irrespective of State or Territory, a Victorian Learners Permit, a Keypass or an Australian Passport or a foreign passport which attests to the fact that the holder is 18 years of age or older. No other form of evidence is recognised by the legislation as proof that the person is 18 or older.

You should be aware that even if you look 25 our security may still ask for an evidence of age document as a matter of caution in order to be 100% satisfied that you are indeed 18 years of age or older.

A New Zealand drivers licence by its nature is not issued in Australia and is therefore not an evidence of age document. A New Zealand passport is an evidence of age document.


FIND OUR LOCATION HERE 394 Collins Street Melbourne 3000


Smart Casual.
NO -Caps, singlets, sneakers, hoodies, casual shorts, thongs, beachwear, Ugg Boots, school uniforms, track pants, scooters or skateboards

YES – Formal or work attire, dress shorts, hats (bowler, trilby)


If you have any enquiries, please fill out the form on our bookings page. Or, feel free to call us at (03) 9825 8990 Monday through Friday from 9am-5pm.


The Bank on Collins is a family friendly venue.
Please let us know if you have minors with your group as they may be required to wear coloured wristbands to identify them within a group of people on the licensed premises.
Proof of Age Identification will be required for entry.
A parent or legal guardian must accompany minors at all times and may not be seated in the bar unless a function space is booked, minors must remain in restaurant area.


Please visit our careers page to see available positions.


Our venue can host up to 500 guests.


There is no onsite parking available for The Bank on Collins, however metered parking is available on surrounding streets.

Alternatively, secure parking is available at the following car parks:

392 Bourke Street.For standard rates and prices please see the secure parking website.

123 Queen Street. For standard rates and prices please see the secure parking website.

Please Note: Entry via 412 Collins Street. There is no disabled access for this car park.


We have wheelchair access via the hotel/ apartments on Queens Street.


For dinner or lunch bookings please visit our reservations page, fill in a form and we’ll book you a table! Viola!


If you would like to bring in a cake, there is a mandatory $2.50 cake-age charge. This includes storage of the cake, plates, cutlery, serviettes and clean up.